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HOW TO APPLY

For New ‘H’ Card

  • Applicant is willing to provide a complete data regarding the complete name, current address, phone number, mobile phone number, email address and birthday date.
  • The cost of applying the ‘H’ Card is IDR 100,000 and you will get a Gift Voucher IDR 50,000.
  • ‘H’ Card Registration can be done at any Holliday Group outlets or call 024-3545900 for information.
  • The processing time of the card can be done and retrieved instantly.
  • ‘H’ Card is valid for 1 year since the date of registration.

For Renewal ‘H’ Card:

  • ‘H’ Card renewal fee is Rp 75,000 and you will get a Gift Voucher IDR 50,000.
  • ‘H’ Card Re-registration can be done with updated data at any Holliday Group outlets or call 024-3545900 for information.
  • ‘H’ Card valid for 1 year since the date of re-registration.

BENEFITS

  • DISCOUNT
    Enjoy a special 10% – 20% discount on your food bill (excl. tax & service charge) at any Holliday Group outlets. Join Us Today and Get all the benefits!
    Holliday Group reserves the right to upgrade or downgrade your ‘H’ Card. We will review your ‘H’ Card. yearly. If you spend min. IDR 15,000,000 you will be upgraded, vice versa.
  • POINT
    Earn 1 point with every IDR 500 spent on qualifying purchased. The points are calculated from total transaction (excl. tax & service charge) at any Holliday Group outlets. The points are accumulated electronically by swiping your card at the cashier when u makes payment for your bill.
    The remaining points would be accumulated at the time of renewal ‘H’ Card..
    Point can be redeemed directly to be deducted on your next transaction.
  • PRIVILEGE
    Enjoy special discount according to your age throughout your birthday month. This privilege applies only once a year in any Holliday Group outlets.

TERMS & CONDITIONS

  • ‘H’ Card holder must be 16 years old and have an ID Card (KTP).
  • ‘H’ Card holder must perform data validation himself / herself during the transaction to enjoy the benefits.
  • Discount valid for food only (excl. food promotion).
  • Discount valid for dine-in and take-away at all outlets.
  • ‘H’ Card’s benefit cannot be used in conjunction with other promotion.
  • ‘H’ Card could be used only by the holder, Holliday Group reserves the right to reject the usage of ‘H’ Card with certain reasons (e.g. used by someone who is not the card holder).
  • Holliday Group reserves the right to change terms and conditions without prior notice.

FREQUENTLY ASKED QUESTIONS

Q: How do I check the number of ‘H’ Card Points that I have accumulated?
A: Each time you dine in at any Holliday Group outlets, upon payment of your bill, the points will be reflected on the receipt.

Q: How do I redeem my ‘H’ Card Points?
A: You can redeem your ‘H’ Card Points for product or directly deducted to your bill in your next visit with us or product or for renewal ‘H’ Card. The vouchers will be stored electronically on your ‘H’ Card, and will be reflected on our system, when the card is swiped at the cashier.

Q: Will my ‘H’ Card Points expire?
A: NO, your points would be accumulated at the time of renewal ‘H’ Card. Please renew your ‘H’ Card before the expired date.

Q: Can I use multiple cards to earn and redeem ‘H’ Card Points?
A: NO. Only 1 ‘H’ Card can be used per transaction/redemption.

Q: What if I lose my card? Will I lose my ‘H’ Card Points?
A: If you happen to lose your ‘H’ Card, you may request for a replacement card at any Holliday Group outlets. An administrative fee of IDR 50,000 is payable for replacement of lost cards. Points are stored in our system electronically, thus you would not lose your ‘H’ Card Points.

Q: Can I use Holliday Card’s benefit to earn discount on my Banquet or Catering Order transaction?
A: NO. The benefits are not valid for any in-house or outside banquet or catering order.